Returns & Exchanges
We want you to love every piece you purchase from Aer, which is why we offer a seamless 30-day return policy for all unworn and tagged items. Enjoy complimentary return shipping on all domestic orders to ensure your shopping experience is completely risk-free.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Prepare the Package
Place the items in their original packaging, ensuring all designer tags and hygiene seals remain intact and attached.
Attach the Label
Download and print the prepaid shipping label provided by the portal and securely affix it to the outside of your parcel.
Drop Off and Track
Leave your package at any authorized carrier location; you will receive a confirmation email once your refund has been processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing